GENERAL FAQS

Build a top-flight fleet with Model 1 in Dallas Fort Worth. No matter what your business may need, we’re dedicated to finding the right solution.  Read our FAQ, or contact our commercial vehicle professionals to get your questions answered.

If the specific vehicle you require isn’t at our Dallas Fort Worth location, we can order and deliver it for you. We deliver to your location via flatbed truck for approximately $4 per mile from our Elkhart, Indiana hub.

We cannot directly deliver vehicles outside of the U.S. However, we can deliver to the border, at which point the vehicle must have all necessary paperwork and be completely paid for. Our transport team will then hand the vehicle to the transporter on the non-U.S. side]18] to complete the delivery.

Alternatively, you can have your own carrier pick up the vehicle from our facility. Please note that this may affect the tax status of the transaction.

While we provide commercial vehicles for personal use, we don’t offer upfitting services for recreational use. We specialize in customizing and upfitting solutions for commercial purposes, such as shelving, specialized storage, and air purification.

No, you don’t need an appointment to look around at Model 1 in Dallas Fort Worth. However, scheduling one helps ensure that the bus or van you’re interested in is available for you to view. Contact us to set up an appointment.

Yes, we’re able to schedule a vehicle walkthrough at your convenience. Please contact our commercial vehicle experts in Dallas Fort Worth to book an appointment.

Yes, you can customize vehicles during the sales process, though options and features will vary depending on the make and model. We offer a variety of upfitting and customization options, including shelving, driver and passenger protection, customized cargo storage, and air purification solutions. 

No, we do not provide insurance for our vehicles.

Yes, our experienced financing experts at Model 1 in Dallas Fort Worth can help you find the right plan for your company. We offer fast credit approvals, competitive rates, and the convenience of partnering with one team for all your commercial fleet needs.

Recalls happen when manufacturers notice that a vehicle, engine, or particular part fails to comply with federal safety regulations or poses a safety hazard. If you’ve gotten a recall notice, reach out to Model 1 Dallas Fort Worth. We can tell you if the fix can be done in our shop. In many cases, we can do the repair or provide the parts needed to address the issue.

Model 1 provides mobile service from certified Ford PRO techs for select Ford recalls. Let our pros come directly to your door and save the trip.
If you have a problem with OEM components covered under warranty, we will partner with the manufacturer to repair or replace any necessary parts.
You have a company to manage and customers to support. Model 1 Dallas Fort Worth takes care of your warranty registration so you can get back to work. Our talented team will ensure your protection is submitted correctly.

Even if your warranty has run out, you can still get top-rate service and repairs from the certified techs at Model 1 Dallas Fort Worth. We’ll keep your fleet operating well past the warranty term.

As one of the nation’s premier commercial vehicle dealers, Model 1 has partnered with the industry’s most recognized manufacturers for decades. We leverage our long-standing relationships to provide reliable warranty service that decreases your downtime.

 

CONTACT MODEL 1 IN Dallas Fort Worth TODAY

Are you ready to see what Model 1 Dallas Fort Worth can do for your commercial vehicle needs? If we don't have it in stock, our specialists can customize it, reach out today!